ROCKY FONG

Product & Service Designer

@BT Group, London UK

/ portfolio

I am a Multidisciplinary Designer as Service Design is my main dish














/ about me

Experience & Academic background

ROCKY FONG

( Long-Kei Fong )

Senior Service Designer @ Globant




cv

  • 2022

    • Senior Service Designer: BT Group, London UK
    • Lecture Speaker: The Value of Service Design in Business, London UK
  • 2021

    • Senior Service Designer: Globant, London UK
    • Public Lecture Speaker: Learn User Experience by Service Design Principle, Macao China
  • 2019

    • Japanese Language Proficiency Test(JLPT) passed: N2 level, London UK
  • 2018

    • Japanese Language Proficiency Test(JLPT) passed: N3 level, London UK
  • 2017

    • Service Designer: Tata Consultancy Service, London UK

    • Master: Royal College of Art, London United Kingdom, Department of Service Design, London UK

    • UI /UX Designer: XDs group - freelance, London UK

    • Imperial College Fringe Festival 2017, Worth+ exhibiton, London UK
  • 2016

    • Imperial College Business School:
      Innovation, Entreprenuership and Design Module of Executive MBA, London UK

    • Freelance: Visual and page lay-out Design for Pui Ching Middle School

  • Macau

    Highschool

    Pui Ching Middle School


    SCIENCE

    2004-2010

  • Taiwan

    Bachelor

    National Cheng Kung University


    INDUSTRIAL DESIGN

    2010-2014

  • United Kingdom

    Master

    Royal College of Art


    SERVICE DESIGN

    2015-2017

experience

I have worked WITH, FOR, or AT...

/ Design Process

How Service Designer Works



1. DISCOVER

Can be used to explore the problem area, focus on an specific issue or crowdsource insights about a particular topic.

2. DEFINE

Can be used to validate problem definitions and test the assumptions underlaying those definitions

3. DEVELOP

Can be used to co-create ideas, validate design hypothesis and build prototypes. Here is suggested to conduct separate workshops

4. DELIVER

Can be used to validate and test prototypes (comprising UI & UX)



/ contact

Always looking for collaboration opportunity and interesting people to talk to!
Feel free to get in touch with me

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